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Delete Account

SmartChaja – Account and Data Deletion Instructions

TJR ENGINEERING WORKS LIMITED

SmartChaja is a power bank rental service operated by TJR Engineering Works Limited (TEWL).

Users can request deletion of their SmartChaja account and associated personal information directly through the SmartChaja mobile application.

How to Delete Your Account

  1. Open the SmartChaja mobile application.
  2. Sign in to your SmartChaja account using your registered login method, including Facebook Login.
  3. Navigate to Profile.
  4. Select Delete Account.
  5. Review the confirmation message and select Delete to confirm.

Important Information

Before account deletion can proceed, users must return any outstanding rented power banks and settle unpaid overdue charges.

After a successful deletion request, SmartChaja deactivates the account, removes specified personal profile information, and disables password authentication.

Certain financial and transaction records may be retained where necessary for accounting, legal compliance, dispute resolution, or legitimate business obligations.

Unable to Access Your Account?

If you cannot access your SmartChaja account or wish to request additional deletion of personal information, please contact:

Our support team will review your request and provide further instructions.